Your Company Name: Policies

Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.

Need to Return a product

To return a product at Litttle Big Games, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at service@littlebiggames.com, or by telephone. NO returns of any type will be accepted without an RMA.

To request an RMA:
By phone: 1-905-271-6644
Monday - Friday: 7 a.m. - 9 p.m. CT
Saturday: 9 a.m. - 5 p.m. CT
By e-mail: service@littlebiggames.com

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem

In general, Four Four Four Limited accepts returns on our merchandise within 30 days. However, we reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

• FUTURE PRODUCT PURCHASES

• ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Four Four Four Limited on returned items, and Four Four Four Limited will pay the shipping charges on the replacement or exchange item(s) going back.
• SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW:
  • IN CANADA
  Four Four Four Limited
  855 Rangeview Road
  Mississauga, ON
  Canada
  L5E 1H1
  • IN THE UNITED STATES
  Four Four Four Limited
  1711 Cudaback Avenue
  Niagara Falls, NY
  USA
  14303

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at Four Four Four Limited's discretion. Please be aware that specific manufacturers have more restrictive return policies.